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Please
click on the following quick links to view the topic:
Placing
An Order:
Our online store is reliable, safe and easy. If
you have any questions, please let us know.
Payment:
We accept Visa, Mastercard, American Express and
Discover credit cards via the following options:
- Via our secure online shopping cart with our payment
process of PayPal
- Via fax using our secure online shopping cart
and sending the completed order form to us at 1-518-384-2590
We can also accept personal checks and money orders.
In the event you use a personal check or money order,
they must be made payable to 'Bridal Bureau, LLC'
or they will be returned and have to be re-issued.
Please mail to us at:
My Wedding Market
PO Box 2592
Glenville, NY 12325-0592
All orders by check or money order will be processed
once the check clears.
Ordering
Samples:
For those who like to see before buying, samples
of many of the favors are available for purchase
to those in the United States and Canada. The handmade
note cards & invitation samples are only $4
each and include shipping with a matching envelope
for residents in the US. Favor samples are available
on any favor that does not require a minimum quantity.
With your favor sample order, you will receive a
$5 credit that is valid for 40 days from date of
shipment and can be applied towards any future My
Wedding Market order totaling $50 or more.
Sales
Tax:
Since our corporate offices are in New York State,
we are required to collect 8% sales tax (before
S+H) for customers in NYS.
Shipping
and Handling:
- Print
at Home Place Cards are delivered via email
within 48 business hours
- Wedding
Pajamas are shipped within 1-2 business days
from the date your order is placed
- Bridal Tees
ship in 2-5 business days from the date your order
is placed
- Wine
Glass Charms ship in 3-7 business days from
the date your order is placed
- Favors and
place card holders
ship in 5-7 business days from the date your order
is placed
- Glass Ornaments
ship in 2-3 weeks from the date your order is placed
- Our handmade
invitations and note
cards ship within 2-3 weeks from the date your
order is placed
- Wedding Cookie
Favors will ship and arrive prior to the delivery
date specified when placing your order
- Personalized items
ship within 2 weeks
- In the event an item is out of stock or backordered,
we will contact you via email
- Should an item be discontinued - you will receive
an email from us and a full refund via original
method of payment
- Orders ship either via UPS or USPS Priority Mail,
each of our product descriptions let you know how
the item ships
- Our tshirts are shipped to Canada and Internationally
via International Express Mail
- All orders over $200 receive free shipping every
day (excludes shipments to Alaska, Hawaii and Canada)
Our
rates for shipping are:
Within
the United States:
(lower 48)
up to $40: $6.95
$40.01 - $60: $8.95
$60.01 - $80: $11.95
$80.01 - $200: $14.95
over
$200 : Free |
Within
Alaska and Hawaii:
up to $40: $11.12
$40.01 - $60: $14.32
$60.01 - $80: $19.12
$80.01 and up: $23.92 |
Within
Canada:
(in USD)
up to $40: $13.90
$40.01 - $60: $17.90
$60.01 - $80: $23.90
$80.01 and up: $29.90 |
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International
Orders:
With our Rhinestone
Wedding Tshirts and print
at home place cards, we are more than happy
to take orders from International customers.
Order Inquiries:
If you have any questions regarding your order,
please email sales@myweddingmarket.com 24 hours
a day, 7 days a week
Delivery:
We ship to residents within the United States, Canada
and Internationally (for our wedding tshirts and
print at home place cards only). You will be contacted
via email with a tracking number once your package
has been shipped. We are not responsible for lost
or stolen packages that have been documented as
delivered.
Some of our suppliers will be shipping directly
to you which can result in your order arriving in
multiple deliveries.
Returns
and Exchanges:
If the item(s) you have received are incorrect,
please contact us immediately so we can resolve
the problem. All returns need to be taken care of
within 7 business days from receipt of the goods.
Please contact us immediately to obtain details
on how to return your order - some returns require
a return authorization number. Once a return is
authorized, we will refund your payment less any
shipping charges within 30 days. Please note: if
you received free shipping on your purchase, we
will deduct the shipping fees we had to incur to
ship the products to you. If possible, please return
the item(s) in their original box. If this can't
be done, the returned items need to be in a corregated
brown box and the returned items need to be unused
and in the original packaging to receive your refund.
We must receive the return within 14 days from the
day the return authorization was issued. We reserve
the right to reject any returns and exchanges that
do not meet these conditions.
We
cannot accept returns on the following items:
- Tshirts
(each crystal rhinestone tee is made-to-order per
your specifications - please see product note below
regarding size)
- Handmade Note Cards,
Invitations, Wine Glass Charms and Ornaments
(custom-made to order, designed by one artist &
hand finished with paint and/or glitter)
- Edible Products,
Candles, Customized and Personalized Items
(unless there was a mistake on our part - ex. incorrect
personalization on tags, wrong ribbon color, etc.)
- If an item is damaged in transit, it can be exchanged
and the the order will be fulfilled for no additional
charge. The customer must return the damaged merchandise;
it is no cost to them, a UPS driver will automatically
come to take the package away at no cost.
Product Note:
Ours tees are 100% cotton and are styled for a fitted
look, please keep this in mind when selecting your
size - when in doubt, order one size up. We recommend
that the shirt be turned inside out before washing
(hand or machine), using cold water (no bleach)
and low heat in the dryer - this will insure they
look their best for a long time! Please do not dry
clean.
For any other questions, please contact us at: info@myweddingmarket.com |
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